Manage Phone Calls, WhatsApp, SMS Conversations -all in one place. Full API and CRM Plugins. Virtual phone numbers in any country
Out-of-the-box to a Full Programmable Customer Engagement Platform
Voice
Stellar features to maximize your call center performance & let your business thrive. Full API Based with Readymade CRM Plugins. Virtual phone numbers in any country
Whatsapp
Smart Routing, automatic call and message distribution conversations & customer profile: All in one
Insights
More than 40 crucial contact center KPIs with super functional dashboards & pre-defined widgets to further track agents activity, queues , SLA and more.
API based App Connectors
With 200+ API and live sockets, integrate with ZIWO & leverage the power of your customer data.
Simply. One Single Price
Only $109/agent/month
App Connectors , Readymade CRM Plugins
Simply. Connect with your preferred apps. With 200+ API and live sockets, integrate with ZIWO & leverage the power of your customer data.
Call Masking
Reserve privacy of your customers while ensuring smooth delivery of services.
Call Tracking
Measure the success of your sales & marketing campaigns using call tracking
Call Data Record
Improve agent productivity and boost customer satisfaction using CDR
End Call Survey
Determine whether your customer is satisfied with their on-call experience using this simple end call survey
Call Whispering
Listen, Whisper or Resolve customer queries realtime with 3 modes of Call Whispering
Roaming Agent
Simply enable this feature for roaming agents and reach your customers like never before !