Cloud Contact Center

Ziwo - Cloud Contact Center
(Authorized Partner)

Manage Phone Calls, WhatsApp, SMS Conversations -all in one place. Full API and CRM Plugins. Virtual phone numbers in any country

Out-of-the-box to a Full Programmable Customer Engagement Platform

Voice

Stellar features to maximize your call center performance & let your business thrive. Full API Based with Readymade CRM Plugins. Virtual phone numbers in any country

Smart Routing, automatic call and message distribution conversations & customer profile: All in one

Insights

More than 40 crucial contact center KPIs with super functional dashboards & pre-defined widgets to further track agents activity, queues , SLA and more.

API based App Connectors

With 200+ API and live sockets, integrate with ZIWO & leverage the power of your customer data.

Simply. One Single Price
Only $109/agent/month

App Connectors , Readymade CRM Plugins
Simply. Connect with your preferred apps.
With 200+ API and live sockets, integrate with ZIWO & leverage the power of your customer data.

Call Masking

Reserve privacy of your customers while ensuring smooth delivery of services.

Call Tracking

Measure the success of your sales & marketing campaigns using call tracking

Call Data Record

Improve agent productivity and boost customer satisfaction using CDR

End Call Survey

Determine whether your customer is satisfied with their on-call experience using this simple end call survey

Call Whispering

Listen, Whisper or Resolve customer queries realtime with 3 modes of Call Whispering

Roaming Agent

Simply enable this feature for roaming agents and reach your customers like never before !

Ziwo - Cloud Contact Center​(Authorized Partner)